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Every capability is a skill crafted for a specific job and tuned to how your company actually works so what your agents produce fits your business, not a generic template.

Weekly Call Review

Generates a weekly check-in for one rep: real calls only, how they scored, and which coaching patterns kept recurring.

Overview

Ask the Coaching agent how a rep’s week went. The skill pulls every real call that rep ran in the current week — not simulations, not practice runs — scores each one, and flags which coaching patterns showed up more than once. A sales manager gets a week’s worth of call data digested into what actually needs addressing in the next 1:1, without listening back to a single recording.

Capabilities

  • Pulls every real call a named rep ran in the current (or specified) week, excluding simulations, courses, and podcasts
  • Scores each call against the locked coaching framework
  • Flags which coaching patterns recurred across that week’s calls specifically, not just within one call
  • Defaults to the current week if no date range is given
  • Produces one check-in per rep — for a whole team in one week, the Coaching agent runs its team-wide version instead

Example output

Jordan
Week of Sept 8
06
Real calls
78/100
Average score
4 of 6 calls
Pattern 2 recurring

Pairing what a capability removes with what it unlocks.

Agent workflow

  1. Step 1: Trigger

    Manager asks: “How did Jordan do on calls this week?”

  2. Step 2: Retrieve calls

    Pull all real, non-simulation calls Jordan ran that week.

  3. Step 3: Score calls

    Manager asks: “How did Jordan do on calls this week?”

  4. Step 4: Find recurring patterns

    Pull all real, non-simulation calls Jordan ran that week.

  5. Step 5: Build the check-in

    Combine call count, average score, and recurring patterns into one manager-ready summary.

Browse the Library

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